Kapusta Financial Group (KFG) invited clients to participate in a client satisfaction survey during May and June 2015. Those who participated were asked to do so anonymously. The survey, which was conducted by KAPP Communications, Inc., an outside consulting company, was designed to find out how we’re doing and to hear valued feedback from our clients.
The evaluation of client responses revealed high levels of client satisfaction in key areas such as overall satisfaction, trust, and communication. Although our clients responded with positivity and high ratings in those categories, we will continue to look for ways to progress and grow. All of the feedback we received from the survey will help us identify areas for improvement and ways we can enhance our client experience. Our client satisfaction survey provides us with a benchmark for future progression and allows us to gain insight on how we can better meet the needs of our clients as well as measure our customer service goals.
We would like to extend a big thank you to all who participated in our recent 2015 Client Survey. We really appreciate all of the feedback we received and are excited about moving forward in our business to better serve you.Roblox Robux Hack 2017
For Tailored Financial Advice Call 412.851.1400 or Visit: www.kapustafinancial.com
The KFG client survey was administered to all clients of Kapusta Financial Group via mail and SurveyMonkey. The results of the survey were evaluated with confidentiality and anonymity. To view all client survey results click here.